Privacy Policy
Last updated: January 24, 2025
1. Introduction
ProvaFlow ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our web application and services. ProvaFlow is located in the United States of America.
2. Information We Collect
2.1 Information You Provide
- Account Information: Email address, name, and password when you create an account
- Profile Information: Optional information such as profile picture and display name
- Content: Images you upload, notes you add, and reports you create
- Payment Information: Billing details processed securely through our payment provider
2.2 Information Collected Automatically
- Usage Data: How you interact with our Service, features used, and time spent
- Device Information: Browser type, operating system, and device identifiers
- Log Data: IP address, access times, and pages viewed
- Image Metadata: EXIF data extracted from uploaded images (camera settings, GPS coordinates, timestamps)
3. How We Use Your Information
We use the collected information to:
- Provide, maintain, and improve our Service
- Process your transactions and manage your subscription
- Send you technical notices, updates, and support messages
- Respond to your comments, questions, and customer service requests
- Monitor and analyze usage patterns and trends
- Detect, prevent, and address technical issues and security threats
- Comply with legal obligations
4. Information Sharing
We do not sell your personal information. We may share your information in the following circumstances:
- Service Providers: Third-party vendors who assist in providing the Service (hosting, payment processing, analytics)
- Legal Requirements: When required by law or to respond to legal process
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you explicitly authorize us to share information
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit and at rest, regular security assessments, access controls, and secure storage with reputable cloud providers.
6. Data Retention
We retain your information for as long as your account is active or as needed to provide you with the Service. We may retain certain information after account deletion for legal compliance, dispute resolution, or enforcement of our agreements. Uploaded images and reports are deleted when you remove them or close your account.
7. Your Rights
Depending on your location, you may have the right to access, correct, delete, or port your personal information, object to certain processing, or withdraw consent. To exercise these rights, contact us at Support@provaflow.com.
8. Cookies and Tracking
We use cookies and similar tracking technologies to collect information about your browsing activities, remember preferences, and improve the Service. You can control cookie settings through your browser preferences.
9. Third-Party Services
Our Service may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties.
10. Children's Privacy
Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.
11. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence, including the United States. By using our Service, you consent to those transfers.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the new policy on this page and update the "Last updated" date. Continued use of the Service after changes constitutes acceptance of the updated policy.
13. Contact Us
Questions about this Privacy Policy: Support@provaflow.com
Location: United States of America